Junior Laboratory Technician

Sales Administrator (Full Time)


Title: Sales Administrator (Full Time)
Salary: Circa £20,000 (DoE) plus bonus
Location: Southampton, UK
Hours: 8.30-5.00pm Mon-Fri (flexible hours possible)


Oat Services Ltd. is a research, development and marketing company based on the Chilworth Science Park in Southampton. Specialising in the development and manufacture of natural ingredients, mainly for cosmetic applications, we manufacture in the UK, Finland, and Sweden and sell our products worldwide through our global distributor network.

This is an exciting time to join the company as we have many interesting product launches in 2018. The ideal candidate will have excellent customer service skills combined with the ability to work accurately and efficiently with previous administration and/or order processing experience. If you are looking for a solid, successful company to work for that can offer you a long term career then please do not hesitate to apply.

Responsibilities and Duties

Working within the team to ensure we administer sales and coordinate logistics in a cost-effective and efficient manner so meeting our customers’ expectations in delivering our products on time and at a reasonable cost. Ensuring our record keeping is up-to-date and liaising with customers and suppliers where necessary.


  • Ensure orders, invoices and shipping documents are processed accurately and in a timely manner
  • Liaise with customers to ensure all information is accurate prior to processing orders
  • Deal with customer queries and enquiries
  • Fully understand the full sales process, to ensure ad hoc tasks and general office duties can be carried out
  • Liaise with logistics companies regarding orders as required
  • Administration of cosmetic samples including packaging for dispatch

Experiences and Skills

  • Good keyboard skills as you will be working with Microsoft Word, Excel, Outlook and other programmes, together with being comfortable on the web
  • At least 1-2 years administration and/or order processing experience
  • Excellent attention to detail
  • Previous experience in a similar B2B environment or a strong customer service background
  • Experience in use of a CRM system (ideally Salesforce) however not essential as training will be offered
  • Personable with excellent telephone manner for ad hoc calls
  • Ability to communicate effectively by email
  • Strong client focus and ability to work under pressure to meet deadlines
  • Thorough and accurate

How to apply

Please email a copy of your CV to Cara Saunders at caram@oat.co.uk . Visit our websites to find out more: www.oat.co.uk or www.oatcosmetics.com